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Negative Balance Error even though there is a Positive Leave Balance. — Cloud Customer Connect
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Negative Balance Error even though there is a Positive Leave Balance.

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edited Jan 2, 2019 5:03AM in Workforce Management 7 comments

Summary

Negative Balance Error even though there is a Positive Leave Balance. Balance Adjustments were not considered.

Content

Dear All,

We are receiving the below error even though the user is having a positive balance.
"You cannot record this absence because your balance will fall below the configured minimum for this type of absence. (ANC-3405002)"

Scenario:
Accrual at the Beginning of the Year : 30 Days
Balance Credited using Balance Adjustment : 7 Days

Total Leave Balance : 37 Days (That is , Sum of Accrued Days and Adjusted Days)

Leave Availed by the Employee  : 30 Days
Remaining Balance : 7 Days (That is , the adjusted days).

Now, when the user tries to apply for a leave say 2 days  , the system is not considering the Adjusted days in the Balance Validation.

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