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How to use chat icons instead of ProductCategoryInput — Cloud Customer Connect
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How to use chat icons instead of ProductCategoryInput

Accepted answer
edited Jan 25, 2019 9:37AM in Communication Channels 1 comment



Currently we are using the ProductCategoryInput widget to initiate a chat. However we have a lot of categories in this list which has meant it has become unusable.

My question is whether it is possible to build a page with let's say a dozen icons, each icon being an umbrella for a category (payroll, leave, human resources etc) and upon clicking the icon, the chat is initiated with a predetermined category and product?

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