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Journal Approval rule error - An Unresolvable Error Has Occurred. Please Contact Your Administrator

edited Feb 6, 2019 9:52PM in General Ledger & Intercompany 5 comments

Summary

Unable to edit the Journal Approval Rule

Content

Hi,

I'm trying to modify the Journal approval rule and as you can see from the screenshot attached, the pencil icon is grayed out.

I've also followed the steps given by Oracle Support but it's not very helpful cause I don't see the button called 'Task Configuration'

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Alternative Solution:

1. FA Home page -> Bell icon -> More Details -> (BPM Worklist comes up) -> (select username dropdown from top right) -> Administration  (Refer 2nd screenshot attached to this post)-> Task Configuration -> (choose FinExmWorkflowExpenseApproval task)

2. Select the pencil (Edit task)

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