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Issue with Terminate Notification with HROps

edited Feb 2, 2019 10:34AM in Human Capital Management 5 comments

Summary

HROps terminate an employee the notification is not flowing to Line Manager

Content

Hi All,

Scenario 1 : 

If Employee submits resign, immediately approval flows going to employee line manager, Line manager's Manager, and HR Representative, that is how Approval setup configured and working perfectly, no issues.

 

Scenario 2 : 

On behalf of an employee, If HROps submits termination with action as Resign, immediately approval flows going Line manager's Manager and HR Representative but not to an employee line manager. Flow is skipping line manager not sure why and there is no rule configured for this. 

Please help me out, what is the reason and why flow is skipping line manager.

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