Email SR Auto-response
Summary
Wrong email being sentContent
Hello,
I've created a new system response email for when an employees email in an SR (using HR Help Desk), the response email works fine but for some reason the system default one also gets embedded to the bottom of the email!
Any ideas? I've added a set of screenshots with the setup.
Thanks
Dan
ADMIN Note: This question was meant for Engagement Cloud forum, instead of Service Cloud.
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