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Customers / Support Please Respond: Utility of articles posted on this forum

edited Feb 12, 2019 1:05AM in Self Service Procurement 10 comments

Summary

Are the articles posted on this forum helpful? How and why or why not?

Content

Customers / Support

We are trying to assess whether the articles we post are at all viewed, read and used as much as we want them to be. Could you please take 5 minutes or 10 out of your busy schedules and provide a response to the following questions. Usually, when we post such questions, we seldom get any responses at all. I hope you will make an exception and extend us the benefit of your insights:

1. Number of articles: Are there too many? Would you like a lesser number of them? How many in a month?

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