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Files are not transferred over bursting ftp

Question
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edited Sep 11, 2019 5:18AM in Oracle Analytics

Summary

Bursting Feature (FTP) is not working in PROD (hosted on data center) but working in DEV instance (on-premise)

Content

We have a strange issue. XML Bursting FTP feature is working on all on-premise instances but not working on all instances (hosted on third party data center).

We are EBS R12.1.2 version

XML Bursting program is completing with Success Status and there are no errors too.

We have checked with network team, DBA team and access wise, there are no  issue.

We have generated the XDO log but there are no errors.

Please help.

Version

Oracle E-Business Suite R12.1.2

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