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ER: 21199662 : Task aggregation per task /per group was not reflected in task history

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edited Mar 4, 2019 7:22PM in Process Automation 11 comments

Summary

Financials Cloud 19A

Content

The business would like an approval group to contain a set of users. This set of users all have the same manager.

The approval group is contained within a First Responder Wins stage, meaning only one user has to approve the Document for it to progress.

The business would also like an escalation set up for Document Approval.

Once the escalation period expires against the approval group, the approval notification should be escalated to their line manager(s).

Again, this pool of users all have the same manager, so the approval should be escalated to a single person.

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