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Completed Learning Resets — Cloud Customer Connect
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Completed Learning Resets

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edited Mar 14, 2019 3:52PM in Learning 3 comments

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Hi

We have a learning content (SCORM file) with menus on the final screen. Each menu item will be marked green after completing the module (screenshot below). After save & close and re-opening the completed learning, the module is reset.

When working through the module once it’s in completed learning, it remembers my progress if I exit part way through the course but if I get to the final screen, it resets the whole module.

Is this an expected behaviour? Or any changes can be done on the SCORM content to prevent the reset?

Many thanks

Lisha

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