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Smart View 11.1.2.5.620 crashes Excel 2010 when refresh

edited Aug 2, 2018 2:36AM in Essbase 10 comments

Summary

Smart View 11.1.2.5.620 crashes Excel 2010 when refresh

Content

When using Smart View 11.1.2.5.620 to refresh data in a worksheet, Excel crashes. The original spreadsheet had in columns we had 6 entities and 1 period (December) and about 20 accounts in rows. When we changed the period to January and hit refresh, Excel is slow to respond and eventually crashes. We also tried moving the entities to the rows, using only 1 account. If we change the period to multiple periods, Excel crashes. We have checked "Reduce Excel File Size" and "Improve metadata Storage", but this does not make a difference. This also occurs when we have one entity

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