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Notifications not getting trigerred for username for Health and Safety notifications when a user is
Summary
Bell notifications are not getting triggered for employees when an employee is assigned as an incident ownerContent
Hi,
Under the Alerts Composer > HNS_Worker_Notification_Appointed, we added another communication channel: Worklist:${notificationUserName}
After saving these settings, when i tried to assign an employee as Incident owner, he got an email notification (set by default) but when we logged into his self-service, there was no bell notification.
Can someone please help us in understanding this behavior?
Thank You
Regards,Smita
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