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Notification Activity is not working on OIC – when receiver & sender email has same domain

edited May 3, 2019 1:19AM in Integration 2 comments

Content

Notification Activity is not working on OIC – when receiver & sender email has the same domain

We have added no-reply@customerdomain.com under OIC > Settings > Notifications as “Sender Email Address” and check the flag “Use for system Notification”.

Notification – From: no-reply@customerdomain.com

Notification – To: monitorintegration@customerdomain.com

We are not receiving any email to the “monitorintegration@customerdomain.com”.

Do we need to whitelist OIC IP address(es)? Oracle email/SMTP servers?

Note: if we change the “Notification – To” email address to a generic domain (Gmail, Hotmail, etc.) different from the “customerdoamin.com” it works.

Thank you

Version

19.1.5.0.0
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