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SmartView error in connection

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edited May 16, 2019 6:10AM in Narrative Reporting 1 comment

Summary

Unable to open Doclet through SmartView

Content

We are facing an issue while using EPRCS with SmartView

SmartView (package + extension) is installed without any issue.

However, after establishing SmartView connection, on ‘Checking out’ the doclet, system gives an error and no further activity could be performed.

Screen-shot for the error is also attached for reference

Version

19.03.59

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