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Accounts Receivable Write-Off Workflow Approval

edited May 28, 2019 3:05PM in Receivables & Collections 1 comment

Content

We are looking to have a workflow approval for accounts receivables write-offs (i.e., over/under payments). Is there an approval workflow task that can be configured to route certain adjustment thresholds to specific personnel for approval? Looking for the task name.

So far, have only been able to identify adjustment authorization limits and exception rules -- but those do not seem to route to an independent user for review. It assumes the person making the adjustment has the correct threshold authority limit (i.e., can write-off anything from $0-$1000).

Thank you.

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