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Revisit a completed course to access the completion certificate

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edited May 28, 2019 6:30PM in Taleo Learn 2 comments

Summary

Learner completes a course but forgets to print the completion certificate. How can they go back into the course and access it?

Content

A couple of questions about certificates...

We have a compliance workflow that asks Users to print a copy of a course completion certificate for filing purposes. Currently, we are using a Learn course certificate so when the User completes a course and clicks the Course Player Forward button they see the completion certificate if they remember to do this at the time they complete the course. Alas, often the User forgets to print the certificate and tries to go back in to the course, only to find they are taken to the beginning of the course and have to start over. 

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