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Popup Proactive chat after 10 seconds in case of no action on customer side

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Comments
edited May 31, 2019 9:20AM in Communication Channels 5 comments

Content

Hi,

Is there an option to pop up the ProactiveChat only after 10 seconds of no action from customer side?

BR,

Ionut.

Code Snippet

<script type="text/javascript">
    RightNow.Client.Controller.addComponent(
        {
            container_element_id: "myChatLinkContainer",
            info_element_id: "myChatLinkInfo",
            link_element_id: "myChatLink",
            instance_id: "sccl_0",
            module: "ConditionalChatLink",
            type: 7
        },
        "https://interface.custhelp.com/ci/ws/get"
    );
</script>
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