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EAS login fails - JPS-01047: Cannot persist the wallet error

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edited Aug 2, 2018 2:36AM in Essbase 4 comments

Summary

EAS login fails - JPS-01047: Cannot persist the wallet error

Content

Hello Experts,

We are on Windows Server Server 2012, 64-bit, Hyperion version 11.1.2.4.

Suddenly EAS console stopped accepting logins: for anyone's credentials, EAS console throws "Login failed" message. However, logging into Workspace is fine. Essbase and OPMN logs are fine, However, I found that easserver.log gives the following error messages:
"oracle.security.jps.service.credstore.CredStoreRuntimeException: JPS-01047: Cannot persist the wallet. Reason oracle.security.jps.service.credstore.CredStoreException: JPS-01047: Cannot persist the wallet. Reason oracle.security.crypto.asn1.ASN1FormatException: Got tag 20 instead of 16..."

Please advise on possible solutions.

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