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Limit number of chats per IP — Cloud Customer Connect
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Limit number of chats per IP

Received Response
edited Jun 20, 2019 12:52AM in Communication Channels 1 comment


I would like to find a way to limit chat per IP at the same time


Are there any business rules or configuration settings to limit the number of simultaneous chats from the same IP to a specific number such as 2. So if two people from the same IP are chatting they go through just fine, but when the 3rd person tries to chat they'll get a "Chat Cancelled" message or something.

Thank you!


CP 3.7, 19A

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