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I do not receive a reminder message from an Enrollment

Received Response
edited Jun 27, 2019 8:47PM in Taleo Learn 3 comments


Reminder message does not fire X number of days before event


Is anyone able to set up an Enrollment to send a reminder message X number of days before a scheduled event?

I do not receive a reminder message from an Enrollment. Below are the steps I have taken:

  1. In an existing enrollment, I edited a User Approval message and set the number of days before the event.
  2. Activated the User Approval message.
  3. Enrolled in the session.
  4. I did receive the message confirming my enrollment.
  5. I did not receive a message reminding me that I am enrolled in an event in X number of days.

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