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'Person_Type' source not available for Labor Cost SLA Rule — Cloud Customer Connect
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'Person_Type' source not available for Labor Cost SLA Rule

Accepted answer
edited Jun 27, 2019 9:27PM in Project Management 6 comments


'Person_Type' source not available for Labor Cost SLA Rule


Hi All,

We need to derive separate labor cost natural accounts for employee and contingent worker hence I was trying to create Constant value type account rule having the rule condition as where person_type is 'Employee' . Then similarly another line for a contingent worker but the person_type source itself is not available to put the condition against.

How to identify the person_type or worker type for the cost transaction in SLA? The screenshot is attached.



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