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Smartview 11.1.2.5.700 on Excel 2016 64bit - Excel crashes on close

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edited Aug 2, 2018 2:36AM in Essbase 2 comments

Summary

Smartview 11.1.2.5.700 on Excel 2016 64bit - Excel crashes on close

Content

Hi,

I have Smartview 11.1.2.5.700 installed on a Windows 7 64bit environment using an Excel 2016 64bit.

After initial smartview installation I opened excel the first time and closed it again without a crash happening.

When I open Excel the 2nd time (and from that time it does it everytime) on close it gives the message that Excel crashed (Problemdetails (in German) below):

Problemsignatur:

Problemereignisname: APPCRASH

Anwendungsname: EXCEL.EXE

Anwendungsversion: 16.0.4534.1000

Anwendungszeitstempel: 58ecdc11

Fehlermodulname: EXCEL.EXE

Fehlermodulversion: 16.0.4534.1000

Fehlermodulzeitstempel: 58ecdc11

Ausnahmecode: c0000005

Ausnahmeoffset: 000000000104c5db

Betriebsystemversion: 6.1.7601.2.1.0.256.4

Gebietsschema-ID: 1031

Zusatzinformationen zum Problem:

LCID: 1031

skulcid: 1031

I remember this happening with earlier Smartview and 64bit office versions before so this might not be a standalone issue withthe current configuration.

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