Creating Zero-Amount Payments Failing

Summary

Creating Zero-Amount Payments Failing - Getting Failed payment validation

Content

Hi all,

I'm trying to make Zero-Amount Payments so it clears invoices and credits off of Ageing Invoice Balance Reports.

But when we try to run a payment batch we get "Failed Payment" Validation.

I know that you must check Allow Zero Payments in the Payment Batches Window but when I look on the online guides it seems to insinuate that there is also an Allow Zero Payments option that you need to enable at a site level.

I've looked in Manage Suppliers /Sites but I can't see anything. Am I looking in the wrong place or have I misunderstood the online notes.