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Disappearing Password Recovery Questions?

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edited Jul 31, 2019 4:19PM in Taleo Learn 1 comment

Summary

In some cases one or more of the user created PRQ's are blank when users try to recover thier passwords

Content

We require our users to provide their own password recovery questions and answers during their first log in. Since implementing this, some users are unable to see all of the PRQ's when they try to recover their password. It even happened on my regular user account. Has anyone else experienced this?

Thanks,
David

Version

19B
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