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Category Descriptions in the Category Search LOV appear garbled. Why?

edited Aug 3, 2019 12:49PM in Self Service Procurement

Summary

Category descriptions when searching for categories in the Enter Requisition Line page appear garbled and have overriding text display. Why does this happen

Content

Support / Customers

Here is a small tip worth noting if you encounter a similar issue.

We recently triaged a bug where the customer reported a garbled looking description for specific categories when searching for categories using the LOV popup in the Enter Requisition Line page. 

Our development was able to isolate the issue to a specific root cause:

The category description in question used an 'Enter' character (basically used Enter and split the description into separate parts) when creating the description. The description in this case was rather long.

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