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Unable to Download Contract to Word

edited Aug 5, 2019 5:21PM in Purchasing 4 comments

Summary

Download process consistently fails on Word xml download with undefined xml error

Content

Within the Clause edit area, validated multiple clauses by editing the clause and verifying that the clause could be exported to Word as xml without errror.

Created Terms Template with validated clauses and created new contract from terms template. Download Contract consistently fails when selecting Word xml format with error message "The XML data is invalid according to the schema".

I have tried various layout templates (all seeded) on the Terms Template with no change in behavior.

Note all clauses created by copy/paste from Word to application text editor.  Please advise cause or offer troubleshooting methods to identify what may be the bad actor in the template.

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