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Error Code 60012 Notification

edited Aug 14, 2019 7:58PM in Commerce


Notification of Error Code 60012 in OCC as of 19A


Starting with Oracle Commerce Cloud 19A, a new performance limit was introduced to ensure that endpoints will not cause server errors.  As a result, some endpoints that take a long time to return may result in the following error response:

errorCode: 60012
message: request denied due to performance constraints
status: 403

The reasons for this include:
1. The endpoint took longer than 30 seconds to respond.
2. Too many properties were added to the response.

If you receive this error, we recommend reviewing the endpoint call made to see if there is another call (or a series of calls) that can be made to yield the same results. The query parameters for the endpoint should be reviewed to find one that can return the desired properties while omitting non-essential properties. Consider using the "fields" query parameter to get only the properties of interest.


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