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learn error for learner

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edited Aug 20, 2019 6:20AM in Learning 10 comments

Summary

two browser sessions error in 19C

Content

Hi there,

Have 1 learner with following error in our Oracle learn module:

"You can't view the same activity on two browser sessions. Close this browser window and complete your work in the other."

I'm not sure if they had 2 sessions going at once or not... but regardless, is there any way to check these in the system that identifies the error, or allows you to clear the error?

Were went live with 19C yesterday. Have lots of other learners successfully completing courses. It seems to be an information message, but the learner can't continue, even after a restart of their PC. I've attached error msg being shown.

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