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Error When First Launching Excel After Installing Smart View - Add method of AddIns class failed

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edited Aug 2, 2018 2:36AM in Essbase 2 comments

Summary

Error When First Launching Excel After Installing Smart View - Add method of AddIns class failed

Content

Hi,

Smart View 11.1.2.5.700

Office 365

Oracle Business Intelligence 12.2.1.1.0

After installing smartview, when some of the users open excel, they received the following error message.

Add method of AddIns class failed

Please let us know how to resolve this issue ? We couldn't find a document related to Office 365. (https://docs.oracle.com/applications/smartview/700/SVIGA/error_when_first_launching_excel_after_installing_smart_view.htm#SVIGA-troubleshooting_49)

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