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Instance Time Lapsed Tracking

edited Aug 30, 2019 3:43PM in Process Automation 2 comments

Summary

How to measure the total time lapsed of each instance from start to end?

Content

Hi,

My client wants a total instance SLA instead of each task SLA.

He wants to know which instances have spent more time than the desirable.

I think of using the predefined variable called creationDate to subtract it from the currentDate at the end of the instance flow and then creating an indicator data object to further show it in analytics.

Do you have any suggestions on that?

Thanks

Samuel

 

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