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Courses Showing as Not Attempted but they were completed multiple times — Cloud Customer Connect
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Courses Showing as Not Attempted but they were completed multiple times

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edited Sep 4, 2019 4:55PM in Taleo Learn 11 comments

Summary

Courses not changing Status

Content

I did open a ticket, but I was curious if there is anyone else having issues with Courses showing as "Not Attempted" but in the history is shows the learner tried to complete a training multiple times? Therefore the entire LP is showing as Incompelte.

What is very strange about it, is when I go into Control Panel, that learners account,  it shows it under started courses with a score of 100% with a start and complete date and time. So I went to manually complete it thinking something was "stuck" but it wouldn't allow me to do anything because you can't change the status of an already completed course using the completion status function. The response to the ticket was basically that they had to do more research as they don't know what is happening and to try changing the times of the course using the Bulk Loader.

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