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Supplier does not receive email to reset user account password for Supplier Portal

Received Response
edited Sep 10, 2019 10:10PM in Supplier Management 5 comments


No email notifiaction to reset the password/access supplier portal is sent to the supplier


Tested two scenarios:

A) Added a contact with a user account to an existing supplier record in the vendor master as a supplier administrator -> new supplier contact does not get any email to reset the password and log into the portal

Registered as a supplier via the supplier portal registration link -> no email to reset the password; only received email THAT "Supplier Registration Request 1001 Was Approved"

Normally, the supplier should receive 2 emails:

1) Oracle Fusion Applications-Welcome E-Mail: "Congratulations! Your Oracle Fusion Applications account has been successfully created. Please follow the link below to reset your password". [LINK HERE]

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