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HR help desk SR: required fields are not populated
Summary
HR help desk SR: required fields are not populatedContent
Dear experts,
I am experiencing the following issue with HRHD SR UI: for some reason fields like Primary Contact Email, Primary Contact Phone, Job Title are not populated once an SR is created. It causes errors while an SR to be created from inbound email.
Have somebody faced the same issue?
I appreciate any input. Find a screenshot attached.
Kind regards,
Volodymyr
Version
19C
Tagged:
1