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Unable to see Smartview tab in Excel after installation

Received Response
edited Aug 2, 2018 2:36AM in Essbase 7 comments


Unable to see Smartview tab in Excel after installation



I have installed smartview for one of the users. The installation was successful but the smartview tab is not showing up in the excel.

I have checked in the Options->Add-Ins->Disabled Items. Nothing is being shown in that list.

After that I went to Regedit to the following path HKEY_CURRENT_USER\Software\Microsoft\Office\Excel\Addins\Hyperion.CommonAddin\ and set LoadBehavior to 3. Even then the SmartView tab does not show up.

However I can see SmartView in the Inactive Application Add-ins list (as shown below) when I go to Options->Add-Ins.

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