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HR Help Desk - Email Template Setup — Cloud Customer Connect
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HR Help Desk - Email Template Setup

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edited Oct 6, 2019 9:28AM in Work Life Solutions 2 comments

Summary

HR Help Desk - Email Template Setup

Content

Dear All,

Need some assistance in setting up the Email Templates for HR Help Desk with reference to the below mentioned Profile Options:

  • SVC_SR_RESPONSE_TEMPLATE_NAME_HRD
  • SVC_SR_FORWARD_TEMPLATE_NAME_HRD
  • SVC_SR_SYSTEM_RESPONSE_TEMPLATE_NAME_HRD

Tried creating Email Templates using "Application Composer". But the Application Drop down list in the Application Composer Page is not listing anything relevant to HR help Desk(Infact , the listed applications are only CRM and ERP SCM)


Hence , any idea on this would be much helpful

Regards,
Christopher Jothi

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