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Categories for Agents only in HR Helpdesk — Cloud Customer Connect

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Categories for Agents only in HR Helpdesk

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Comments

Oct 9, 2019 3:25PM edited Oct 9, 2019 3:25PM in Work Life Solutions 2 comments

Content

Is it possible to have categories that are visible to only advisors? I still want the employees to see the category field but there are some that only advisors are able to raise an SR about

Version

19C

Tagged:

HR Helpdesk

2

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