Your UX is waiting ...interact, engage, explore in Las Vegas at CloudWorld 2023

Learn more
Categories for Agents only in HR Helpdesk — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Categories for Agents only in HR Helpdesk

Received Response
42
Views
2
Comments
edited Oct 9, 2019 3:25PM in Work Life Solutions 2 comments

Content

Is it possible to have categories that are visible to only advisors? I still want the employees to see the category field but there are some that only advisors are able to raise an SR about

Version

19C
Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!