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AR Invoice numbers not being populated correctly in OneSource Tax engine — Cloud Customer Connect
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AR Invoice numbers not being populated correctly in OneSource Tax engine

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edited Oct 9, 2019 8:20PM in Tax & Global 1 comment

Summary

AR Invoice numbers not being populated correctly in OneSource Tax engine

Content

We are using OneSource from Thompson Reuters for the tax engine for US and CA taxes on our Accounts Receivable Invoices.  Oracle makes a call to the OneSource tax engine to get taxation information which is communicated back to Oracle.

The issue is that Oracle invoice numbers are being sent to the OneSource tax database but the invoice numbers are incorrect.  We are running a process where we run Auto invoice import then a series of jobs runs to communicate the information from Oracle to the tax engine.  The invoice numbers in OneSource are not correct and do not match the Oracle invoice numbers.

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