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Documents of Record - Caching issues on 'Add' document type drop down box

Accepted answer
edited Oct 14, 2019 10:13AM in Human Capital Management 8 comments



We have noticed an issue whereby when logging as an employee, the security profile works fine and shows the 4 document types we show to employees.

If we sign out and log in as the line manager, go to My Team -> Manage Documents of Record, click on Add - the drop down keeps the list of values as the cached values from the previous login.

If we then open an incognito window, login as the line manager again, navigate to the same screen, the list of values shows the correct list based on their security profile. 

It appears the cache doesn't clear perhaps to recheck the correct list?

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