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Creation of SRs from HCM

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edited Oct 22, 2019 2:15PM in Work Life Solutions 1 comment

Summary

Creation of SRs from HCM for fields above the title, service request description and PPC

Content

Hi

Is it possible to create SRs from a page on HCM and take over data from the HCM record to populate the SR? For example department, location and org for an employee. Also is it possible to default the catergory etc.

Thanks

Nina

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