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Waitlist Exit Alert — Cloud Customer Connect
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Waitlist Exit Alert

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edited Oct 22, 2019 3:27PM in Learning 18 comments

Summary

Notification to the employee when they exit from waitlist

Content

Hello

Am trying to build an alert using Alert Composer to send notification to the employee that they have moved from waitlist to enrolled. I have used the following condition 'trunc(${exitedWaitlistDate}) = trunc(sysdate)'. I then created a test case where the employee moved from waitlist to inprogress today but the condition does not pick that employee.
Has someone done a similar configuration before? Does exitedWaitlistDate not work? Is there some other way to achieve this?

Regards

Mohtaseem

 

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