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Multiple Shift Premium

Received Response
edited Oct 25, 2019 2:33PM in Workforce Management 9 comments


Hello Experts,

My client has a requirement where there are 2 shift premium

Shift 1 - 3PM - 11PM

Shift 2 - 11PM - 7AM

I have used the Shift Premium Rule and defined 2 different Rules and assigned it to the Rule Set.

My issue is :

The rule assigns the correct value based on the first Shift rule, but when it goes through the second rule nothing is returned even though there are entries that fall in the Shift 2 criteria.

I think after the Time card goes through the first Rule, all the time entries are changed to hours with no start and end time.


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