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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Do anyone's support tickets go unanswered?
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Hello! I'm am just curious if any one else has had service requests go unanswered for months at a time? I opened up a request a while ago about courses not being marked as completed - it is showing as "Not attempted" but showing as completed in the history. Early on in the ticket, the rep gave me a potential work around to try the bulk loader to force the dates but I replied that unfortunately that it did not work and I added a list of new usernames and courses where this was happening. Their last update was over a month ago where
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