How to change the business level in default strategy assignment
Summary
How to change the business level in default strategy assignmentContent
We have opted a collections by segment feature and we are unable to change the business level and strategy. We are using account level strategy in the collections preferences.
Also when I am running "Strategy management" program before opting collections by segment it is succeeded but not assigned any strategy even though account has score, is this the right?
We have collections scores but both these programs not assigning any strategies even though we have collections scoring. Please advise if I am missing any thing.
Version
19C
Tagged:
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