Thank you for supporting the Cloud Customer Connect Community in 2024. It's a gift to work with you!

Look back
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

How to change the business level in default strategy assignment

edited Oct 30, 2019 7:59AM in Receivables & Collections 1 comment

Summary

How to change the business level in default strategy assignment

Content

We have opted a collections by segment feature and we are unable to change the business level and strategy. We are using account level strategy in the collections preferences.

Also when I am running "Strategy management" program before opting collections by segment it is succeeded but not assigned any strategy even though account has score, is this the  right?

We have collections scores but both these programs not assigning any strategies even though we have collections scoring. Please advise if I am missing  any thing.

Version

19C
Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!