PCS Analytics / PCS Dashboard
SummaryPCS Analytics / PCS Dashboard
Background: For one of our client, we are evaluating Oracle Process Cloud Service to assign, route and process reviews of audit reports.
Intention: As reviews will be done by high skilled resources, we would like to ensure that process is continuously improved and optimized.
Requirement: is to be able to capture and analyze following data :
- how many reviews were performed, by period etc
- how many reviews were performed by an individual or a group/department
- what was the average, max, min lead time and at what stage in the process
- volumetric by by status of the process