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Absence Approval - Transaction w/Inactive Line Manager

edited Dec 4, 2019 3:24PM in Workforce Management


Should Inactive Line Manager cause Absence Approval to fail?


I'm not sure when this started occurring or whether or not this is an internal HR SOP not be followed but.....

I have noticed a number of failed transactions for the Global Absence Recording when an employee puts in an absence request via self-service.  For us the absence being requested can have four approval paths.  For the sake of this topic One of the four approval paths is to have one level of line manager approval.

The failure of the approval seems to be caused due to the line manager being inactive.  For example, an employee puts in a request today(Wed) for the upcoming friday.  The employee does not know that their line manager has been termed and HR has not reassigned the employee to a new line manager.  The absence transaction will fail.

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