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Duplicate AP Invoices

edited Dec 9, 2019 8:39PM in Payables, Payments & Cash Management 2 comments

Summary

Difference in AP Invoice data between Cloud front - application level and database

Content

Hello All,

Have anyone come across this issue? Our shared service group scanned invoices multiple times which created bunch of duplicate invoices. System prefixed the word "Duplicate" to the invoice number. But when I query the duplicate invoices from the back end, I see the a different invoice number in the database. The invoice number in the database is "Duplicate: {INVOICE_ID}".

Example: If the vendor invoice # is 016054, the invoice number in the database is "Duplicate:250323". When I search the invoice  "Duplicate:250323" on Manage Invoices, I see the number "Duplicate: 016054". This is a weird problem. If anyone found this issue, please let me know how did you resolve it?

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