What's new in Customer Journeys?

Connect and learn more!
Unable to Connect to HSF Server — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Unable to Connect to HSF Server

Received Response
edited Aug 2, 2018 2:36AM in Essbase 4 comments


Unable to Connect to HSF Server


Hyperion environment running on Windows Server 2008 R2 SP1

Trying to connect to the HSF environment and receive the following error message when trying to connect:

HSF 1975: Cannot connect to server. Server is not running or cannot be contacted.

Verified that the Hyperion Strategic Finance Service is started.

No errors that I can see in any log files. Don't know if it is related, but there is the following error in the event log:

Event ID: 7757, Source: HyHSFSrv

***** ERROR *****

There was a failure with Hyperion® Shared Services Registry, contact your Strategic Finance representative for assistance.

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!