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Smartview 720 Excel Issue

Received Response
edited Aug 2, 2018 2:36AM in Essbase 6 comments


Smartview 720 Excel Issue


When you bring up Excel it is ok the first time.. SmartView shows up and works fine..

when you close the spreadsheet

(1) EXCEL.exe will not go away for a long time (occupies 30% of cpu)

(2) there another iexplore.exe under svchost.exe in services.. (closing the spreadsheet closes this iexplore.exe)

What Excel is doing using 30% of cpu for couple of minutes before it closes excel.exe.   This happens only when SmartView add-in is enabled.

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