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Cannot Evaluate Open Enrollment in new Benefit Admin page

Accepted answer
edited Jan 17, 2020 2:06PM in HCM Mobile 3 comments


Cannot Evaluate Open Enrollment in new Benefit Admin page



We are moving to the NUX in April and are testing all the modules. The Benefit Admin page was update updated in 19D (Enrollments icon)

I have found that I can Back out the recent Open Enrollment event, but I cannot Evaluate it again from that admin page; I get an error

The participation evaluation process can't evaluate this life event. (BEN-990312)
The life event doesn't match the current mode of the participation evaluation process. Try processing the life event using the mode Scheduled mode.

I can process the OE event from the Evaluation and Reporting icon; using the Evaluate Scheduled Life Events

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