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Referenced RMA Cost Options — Cloud Customer Connect
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Referenced RMA Cost Options

Received Response
edited Jan 17, 2020 5:00PM in Costing 3 comments


Dear, I have a question regarding Referenced RMA Cost Options.

In my Cost Profile Setup, I have only the option for Referenced RMA Cost: Average Cost of Original Sales Orders.

We have reimplemented costing creating a new cost book with a start date after 1st November 2019. The issue is the following:

If a sales order issue was performed before 1st November 2019, we are not able to cost the RMA referenced to those shipments.

Is there any possibility to cost this RMA? They are getting to costing with non-processed status.

We will currently solve this uncosted amounts with Misc. Receipts in order to align Inventory Valuation to the Onhand,

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