ejep-dev1.fa-HR Help Desk Consequences of Disabling Categories
SummaryHR Help Desk issues when disabling Categories on current and future SR's
My overall questions:
- When disabling a category, why does it continue to show as value to pick from the list?
- Do we need to actually delete the category to exclude from showing but prior to deleting the category and prior to deleting update the existing categories on all SR’s to a new valid category?
- Can the update of existing SR categories be done via a data file upload?
- Which table contains the actual SR’s?
- Is there a template available and if not how do I create one?